Privacy policy

At Smowka, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our platform. By accessing or using Smowka, you agree to the practices described herein.

We collect various types of information, including but not limited to: personal data (such as name, email address, phone number, date of birth), location data (GPS or approximate location based on your IP), payment details (when processed through the platform), device information (such as operating system and browser type), browsing behavior within the app or website, and any other information you voluntarily provide while interacting with our platform.

We collect this information to provide, improve, and personalize our services, including facilitating orders, processing payments, providing customer support, sending notifications about your orders, offering promotional content (when authorized), preventing fraud, ensuring platform security, and complying with legal obligations.

Smowka reserves the right to adjust, edit, or modify visual and textual elements related to partner stores, including store logos, descriptions, banners, and promotional images. These adjustments are made with the exclusive intention of improving user experience, maintaining platform consistency, and ensuring that product and service information is clear, attractive, and up-to-date for our users. All changes are made with respect to the original identity of each vendor, but Smowka may act at its sole discretion regarding presentation standards.

We do not sell, rent, or trade your personal data to third parties for marketing purposes without your explicit consent. However, we may share your data with:

  • Partner vendors (to process and deliver your orders)

  • Payment service providers (to handle your transactions)

  • Customer support partners (to resolve issues)

  • Regulatory authorities (if required by law)

We may use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze platform usage patterns.

You have the right to request access, correction, portability, or deletion of your personal data. You may also object to certain types of data processing. To exercise your rights, contact our support team via the channels available on the platform.

Smowka implements industry-standard security measures to protect your personal information against unauthorized access, loss, alteration, or destruction. However, no system is completely immune to risks, and by using the platform, you acknowledge this.

This Privacy Policy may be updated periodically. Continued use of Smowka after changes implies your acceptance of the revised terms. We recommend checking this policy regularly.

By using Smowka, you confirm that you have read, understood, and accepted all terms of this Privacy Policy.

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